Frequently Asked Questions

The Card

• What is Tomo card?
• Will applying affect my credit score?
• What type of card is Tomo?
• How do I activate my card?
• Why should I use Tomo instead of my debit card?
• Where can I use my card?

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Application Questions

• Pending Application
• I'm getting an error!
• I’m not a U.S. citizen, can I still sign up?
• Can I get a Tomo card if I have no credit score?
• Can I re-apply for a card if I was denied?

Bank Linking

• Re-Link
• Why do I need to link my bank account?